Samana Crafts Nesty Luna Knits

Shipping and processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Finished product: If you are buying a finished product it will be shipped in 3-5 working days.
Custom order: If you are ordering some special product, then I will need time to create it. It may take me 5-14 working days. It depends on how many orders are ahead of yours. Let's discuss timing of your order by e-mail

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Returns & exchanges

I don't accept cancellations
But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: Custom or personalized orders

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.